Oh no! Please try an alternative payment method or contact us at HELLO@NECESSARYCLOTHINGONLINE.COM and one of our customer service representatives will help you as soon as they can!
What delivery options do you offer?
Processing time (1-3 days) and Standard Delivery (3-7 working days)- $5.99 or free when you spend $99 or over.
There may be some changes and deliveries may take longer. There may also be situations, (including but not exclusive to poor weather conditions, custom delays, local postal delays and tech updates) which result in a longer delivery. For changes and updates please make sure to check your tracking and our delivery page.
Where is my order?
Your order should arrive within the time frame of your chosen delivery method, which you can double check in your order confirmation email. You should also receive a tracking link in this email so check this out for any delivery updates. If the delivery time frame has passed and you’ve still not received your items, please get in touch with us at HELLO@NECESSARYCLOTHINGONLINE.COM
Can I cancel my order?
Once you have placed an order with us our team work hard to make sure we are promptly starting to pack and process your order, therefore once you are charged we are unable to interfere with this process. If you are unhappy with your item(s) or no longer require them, you are welcome to send them back to us by contacting us via email to HELLO@NECESSARYCLOTHINGONLINE.COM
Can I get a refund if the products price has changed since I ordered it?
As a business we're constantly changing our prices due to fashion trends, sales demand and other various reasons. This does unfortunately mean that if the price has changed since you've ordered, we are unable to refund the price difference.
Can you tell me more information about your products?
We work hard to include as much information about our products in our product descriptions on the product page, but if there’s something more specific you’d like to know please contact us at HELLO@NECESSARYCLOTHINGONLINE.COM
How do I return an item?
Send us an email to HELLO@NECESSARYCLOTHINGONLINE.COM with the reason for your return and we will get back to you promptly with instructions!